Who We Serve
ISRDS serves trusted brands across industries where products require professional on-site service before, during, or after purchase.
Applicable Across Installed-Sales Market Activity
Installed sales is a market activity, not a single industry. It applies wherever a product requires professional on site service such as inspection, measuring, assembly, installation, hanging, swap-out, replacement, maintenance, warranty service, or post-warranty service.
Broad applicability examples: residential and commercial building products; consumer durables; specialty equipment; facility-related products; outdoor and property improvement products; safety, access, and security-related products; medical, wellness, and accessibility-related installed products; business and institutional equipment; selected government, defense, and infrastructure-adjacent products.
Buyer Categories
Manufacturers
For manufacturers, ISRDS creates the installed-sales layer required to sell products that depend on professional on-site service before, during, or after purchase.
Brick-and-Mortar Retailers
ISRDS works with mass, national, and large regional retailers that want to monetize installed-sales demand across product categories requiring professional on-site service. This category includes the retailer’s physical locations and its own e-commerce channels when those channels are part of the same brick-and-mortar retail business.
Pure-Play E-Commerce Companies and Marketplaces
ISRDS supports pure-play e-commerce companies and marketplaces that need to connect online product demand to professional on-site service. This category means online-first companies or marketplaces without physical retail locations; it does not refer to the e-commerce channel of a mass retailer already covered under brick-and-mortar retail.
Wholesalers
ISRDS supports wholesalers that have product flow, channel relationships, and customer access but lack a managed installed-sales layer for products requiring professional on-site service. ISRDS typically avoids traditional distributors unless the market structure supports a true installed-sales opportunity.
Portfolio Companies
For companies with multiple brands, ISRDS can create a portfolio administrator structure that provides visibility and governance across multiple brand-specific Installed Sales Revenue Divisions.